Legal
Refunds & Cancellation
Last updated 31 July 2026
Plain terms for a paid subscription: you can cancel whenever you like, you keep access through the period you already paid for, and if something genuinely went wrong we'll make it right. No lock-in, no dark patterns.
How to cancel
Open the billing portal from your account page and cancel there in a couple of clicks. Cancellation stops the next renewal. You keep Pro access until the end of the billing period you have already paid for, then the account drops back to free, your login and history stay.
Automatic renewal
Pro renews automatically, monthly plans each month, annual plans each year, until you cancel. We charge the same plan you signed up for. If a renewal payment fails, access reverts to free until payment succeeds again; we don't quietly keep charging a dead card.
Refunds
Because Pro unlocks digital content immediately, monthly payments are generally not refunded once the period has started, instead, cancel and you won't be charged again. For annual plans, if you cancel within 14 days of the charge and have made little use of the Pro material, contact us and we'll refund it.
Separately from the above, if you were charged in error, charged twice, or genuinely couldn't access what you paid for, tell us and we'll put it right, a refund, credit, or fix, whichever fits. Nothing here limits any refund rights you have under the consumer law that applies to you.
One-time passes (7-Day, 1-Month, Lifetime)
Every one-time pass, the 7-Day Pass, the 1-Month Pass, and the Lifetime Pass, is covered by a 14-day, no-questions-asked, full money-back guarantee. Contact us any time within 14 days of your purchase and we'll issue a full refund, no explanation required. This applies the same way to all three passes, there is no separate window and no usage exception for the 7-Day Pass.
This guarantee describes our support policy, it doesn't change how an actual refund is handled once it's issued. A refund we process after the 14-day window still ends the pass's access the same way; we'll simply note that it fell outside the guarantee window. Refunds are issued by our support team through Stripe, this site does not auto-issue refunds in product.
How to reach us about billing
Message us from the contact page using your account email and, if you have it, the date and amount of the charge. That lets us find the payment quickly. Approved refunds go back to the original payment method through Stripe, usually within 5–10 business days depending on your bank.
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